The Federal Air Transport Agency of the Russian Federation "Rosaviatsia" regularly conducts statistical research in order to identify which of the air carriers provides its customers with poor quality services. One of the “nominations” of this “competition” is the title of the most late airline in Russia.
According to statistical calculations, in July 2012, the most late company was VIM Avia, which delayed 176 flights out of 674, which was 26, 11%. In other words, every fourth plane was late. Moreover, of all cases, 24 were late by 6 or more hours. Air carriers got into the TOP-5:
- Kuban Airlines - 14%;
- "Ai Fly" - 10, 86%;
- "North Wind" - 9, 36%;
- Ural Airlines - 9, 32%.
The most punctual airline was Nordavia, which was late in 7 cases out of 1,077 flights, which is 0.65%. Large air carriers - Siberia, Aeroflot, Transaero, UTair-Express - gained from 2.89% to 3.18%.
Among the reasons for the delays, representatives of airlines most often cite the weather. Non-flying conditions at the point of departure or at the point of embarkation are a valid reason for the delay, as they are directly related to the safety of passengers. Flights to or from Moscow airports are also regularly delayed due to the high workload of the latter. So a 40 minute deviation from the schedule is common. In addition, almost all airlines operate domestic flights on old domestic aircraft. Accordingly, there are delays due to technical malfunctions of the aircraft. Breakdowns of ground equipment or vehicles also occur. For example, breakdowns of fuel trucks.
The problem of aircraft deviations from the schedule is relevant for other countries as well. Flightstats Corporation helps to determine the most late and most punctual airlines in the world, which daily monitors the departure and arrival of more than 150 thousand flights in real time. The collected information on the status of flights is provided to millions of passengers around the planet. For example, two Japanese and one European airlines have become the most punctual air carriers in the world.
