There are advantages to purchasing plane tickets in advance. Firstly, it is the confidence that you already have documents confirming your departure. And, secondly, tickets bought in advance can have a much lower price, since they are sold at discounted rates. But if you need to change the departure date, i.e. exchange a plane ticket, you may encounter some problems.
Instructions
Step 1
Before purchasing discounted tickets in advance, think carefully about whether you are sure that there will be no need to exchange them. Read the rules for applying this tariff. But if you buy a ticket at a full fare, then you do not have to pay any fines to change the departure date. Contact the ticket office where you purchased the ticket, and it will be exchanged for you without any penalties, only the box office fee will be deducted.
Step 2
In the event that the tariff is discounted and purchased with discounts, then in some cases it will be impossible to change the departure date and exchange it - you will have to return the ticket and buy a new one for a different date. Sometimes such an exchange can be made by paying fines, which can be very significant - up to 70 euros.
Step 3
Without penalties, you can change the departure date only in the case of a so-called forced exchange. This definition includes, for example, when an airline has changed its schedule, canceled your flight, or changed the terms of service on the ticket. The death of a relative or failure to connect between transit flights due to the fault of the air carrier are also cases of forced exchange.
Step 4
When you want to change the departure date voluntarily, the refunds and exchanges are made in accordance with the fare rules. To exchange a ticket purchased online, make a request on the carrier's website and fill out a request in the feedback form. Indicate the order number for which you purchased it, its old details: date, flight number, passenger surname. Then enter the new flight date, flight number and leave your contact numbers and email address. A representative of the airline will contact you and notify you about the possibility of exchange and the additional amount that it will cost.
Step 5
You can make an urgent exchange of a ticket for another date only at the representative office of the airline that operates your flight. They are usually located at the airport of departure.
