On the route of a passenger train, unforeseen situations may arise with passengers. Only the head of the train can solve the passenger's problems. How can I contact the train manager?
Instructions
Step 1
How to catch up with your train? Any train stop at large and small stations for passengers provides an opportunity for a short walk, but some passengers, confident that they will be in time for the train's departure, go to the station building to the ATMs, to nearby shops for groceries, and often, not calculating the time, lag behind the train. How to be in such a situation? You should not panic, you need to find the head of the station, and in his absence, the station on duty, explain the situation and tell him your last name, train number, carriage and location. By radio communication, they will contact the head of the train or the driver and the passenger who has left the train, even without identity documents, without charging an additional fee, they will issue a ticket to the station where his luggage will be unloaded. They will also extend the validity of the ticket to the arrival station.
Step 2
If the disease is found on the road. It so happens that the passenger feels unwell and needs medical attention. In this case, you can contact the head of the train through a conductor, he will inform the head personally or pass on a sick passenger along a chain of conductors. The head of the train will also communicate by radio with the head of the station of the next station, where there will be a stop and the patient will be met by an ambulance team. If the passenger needs hospitalization, the train ticket will be extended, but not more than 10 days, if the head of the station where the passenger got off is informed within 4 hours.
Step 3
On the train without a ticket. How often the passenger is seen off by a relative or acquaintance and in the bustle of the passenger's ticket remains with the accompanying person. The train departs, the conductor collects tickets, but the passenger does not have a ticket. As soon as possible, you need to call the person who has the ticket and explain to him the next steps. He must immediately contact the head of the station and provide him with a ticket, but no more than 3 hours after the train departs. The head of the station will contact the head of the train, who will contact the head of the station where it will be necessary to submit information about free and occupied seats in the cars, and at that station the passenger will have the opportunity to reissue a ticket and calmly follow his route.
